AUTHORIZATION SPECIALIST

Join our team and help change a child's life! We are currently seeking an ABA Authorization Specialist for a hybrid or remote role with SpringHealth Behavioral. 

The ideal candidate will:

• Be familiar with Applied Behavior Analysis (ABA) service delivery
• Have experience with insurance authorizations, referrals, intake coordination, or related administrative functions
• Be highly organized and detail-oriented
• Demonstrate strong communication and customer service skills
• Be able to effectively prioritize and manage multiple responsibilities in a fast-paced environment
• Work independently while collaborating with remote and clinic-based team members

This position plays a critical role in supporting our clients, families, and clinical teams while helping ensure efficient access to services.

• Answer telephones and provide excellent customer service to our professional staff and insurance representatives
• Run and utilize computer reports regularly
• Observe confidentiality and safeguard all patient related information
• Provide accurate, complete updates to Agency management on status of authorizations for all patients requiring treatment authorization
• Ensures authorization is obtained and tracked for all patients whose insurance requires pre-authorization
• Is responsible for seeing that objectives are implemented, follows, and promotes agency policies and procedures
• Ensure all authorization requests are documented clearly
• Participate in the orientation and education of other employees as relates to Authorization department
• Observes confidentiality and safeguard all patient related information
• Notifies Supervisor of problems in a timely manner and works to help provide solutions
• Completes ongoing education requirements and demonstrates ongoing competency in required areas
• Other duties as assigned

• High school graduate or GED
• Minimum of one year of experience in Health Care billing and/or authorization practices
• General knowledge of the framework, organization, and function of home care
• Sound knowledge of health care operations and third-party reimbursement
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Internet Explorer) with the ability to learn industry specific software applications
• Solid organizational skills, thoroughness, and a keen attention to detail with the ability to multi-task while prioritizing effectively
• Ability to work independently and in a team environment
• Excellent, oral, written, and interpersonal communication skills
• Professional appearance and demeanor

Ideal candidate would have ABA background in billing and authorizations

At BrightSpring Health Services, our LEGACY culture guides how we lead, how we serve, and how we show up for one another. We are committed to doing the right thing by leading with integrity, accountability, and transparency in all that we do.

As part of our hiring process, we may use third-party artificial intelligence (AI) tools to assist in processing employment-related information. These tools are used to support our recruitment activities and are subject to human oversight and review. BrightSpring does not use AI to make employment decisions independently, and AI is not used to discriminate against applicants or employees. We do not use zip codes as a proxy for protected characteristics. All hiring decisions are made by people, including our recruiters and hiring leaders.

BrightSpring Health Services provides reasonable accommodations to qualified applicants and employees with disabilities. If you need a reasonable accommodation during the application or hiring process, please contact your recruiter or email TalentAcquisition@brightspringhealth.com. For additional information about how our company uses AI in the hiring process, please contact TalentAcquisition@brightspringhealth.com.

BrightSpring Health Services and its affiliated companies provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

If you have a disability and are unable to use our online tools to search or apply for jobs, we would like to assist.  Please contact us for accommodation assistance.

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